Public offer

This document is an English translation for informational purposes only. In case of any discrepancies or conflicts between the English and Russian versions, the Russian version shall prevail and be considered the official legal document.

Individual Entrepreneur Rakhmakova Viktoria Aleksandrovna, represented by the online store www.avvaken.ru (hereinafter referred to as the Online Store or Website), publishes this Agreement, which is a public Offer Agreement addressed to individuals (hereinafter referred to as the Buyer) regarding the following:

1. Subject of the Offer Agreement

1.1. The Online Store undertakes to transfer ownership of goods to the Buyer, and the Buyer undertakes to pay for and accept the goods ordered in the Online Store www.avvaken.ru (hereinafter referred to as the Goods).

2. Conclusion of the Agreement

2.1. The text of this Agreement is a public offer (in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation).

2.2. The fact of placing an order for Goods in the Online Store constitutes unconditional acceptance of this Agreement.

2.3. Order placement and payment for the Goods are carried out by the Buyer in the Online Store www.avvaken.ru.

3. Product Information

3.1. Goods are presented on the Website through photo samples, which are the property of the Online Store.

3.2. Each photo sample is accompanied by text information: product description, composition, and price.

3.3. Due to different technical characteristics of monitors, the color of the Goods may differ from that presented on the Website.

3.4. The characteristics and appearance of the Goods may differ from those described on the website.

3.5. At the Buyer's request, the Online Store manager is obliged to provide (by phone or email) other information necessary and sufficient, from the Buyer's point of view, for making a decision to purchase the goods.

4. Product Price

4.1. The price of the Goods indicated on the Website may be changed by the Online Store unilaterally.

4.2. The total order amount, which in some cases may include paid delivery, is indicated in the "Cart" section in the "Total" line.

5. Product Purchase

5.1. The Buyer has the right to place an order for any Goods presented on the Website.

5.2. After placing an order, an email is sent to the Buyer confirming acceptance of the order, indicating the names of the selected goods and the total order amount.

5.3. The Online Store manager contacts the Buyer (by phone or email) to confirm the order.

5.4. In case of unavailability of Goods in stock, the Online Store manager is obliged to inform the Buyer (by phone or email).

5.5. In case of unavailability of Goods in stock, the Buyer has the right to replace it with other Goods or cancel the order.

5.6. The Buyer has the right to refuse the ordered Goods before shipment, by notifying the Online Store manager (by phone or email).

5.7. The Buyer has the right to refuse the ordered Goods after shipment within 14 days: from the moment the order arrives at the postal service office; from the day the order is received by the Online Store courier; from the day the order is picked up via self-pickup.

6. Payment for Goods

6.1. Payment methods for Goods are indicated on the Website in the "Payment" and "Delivery" sections.

7. Delivery of Goods

7.1. Delivery methods for Goods are indicated on the Website in the "Payment/Delivery" section.

8. Return and Exchange of Goods

8.1. Goods are subject to exchange or return if the Goods have not been used, their consumer properties are preserved, the packaging is intact and undamaged, and documents confirming the purchase of these Goods in the Online Store www.avvaken.ru are preserved.

8.2. The period for exchange or return is 14 days from the moment the order arrives at the postal service office; from the day the order is received by the Online Store courier; from the day the order is picked up via self-pickup.

8.3. The Buyer compensates the Online Store for the necessary transportation costs incurred in connection with organizing the exchange or return of Goods.

9. Rights and Obligations of the Parties

9.1. The Online Store undertakes to:

9.1.1. Not disclose any private information of the Buyer and not provide access to this information to third parties.

9.1.2. The Online Store reserves the right to change this Agreement unilaterally before its conclusion.

9.2. The Buyer undertakes to:

9.2.1. Before concluding the Agreement, familiarize themselves with the content of the Offer Agreement, payment and delivery conditions on the Online Store website.

9.2.2. Provide accurate information about themselves (full name, contact phone numbers, email address) and delivery details for the Goods.

9.2.3. Accept the Goods within the time limits specified in this Agreement.

10. Liability of the Parties and Dispute Resolution

10.1. The parties are liable for non-performance or improper performance of this Agreement in the manner provided by this Offer Agreement and the current legislation of the Russian Federation.

10.2. The Online Store is not responsible for delivery of the order if the Buyer specified an incorrect delivery address.

10.3. The Online Store is not responsible if the Buyer's expectations regarding the consumer properties of the Goods were not met.

10.4. The Online Store is not responsible for partial or complete non-performance of obligations to deliver Goods if they are a consequence of force majeure circumstances.

10.5. The Buyer, when placing an order, is responsible for the accuracy of the information provided about themselves, and also confirms that they have read and agree to the terms of this Agreement.

10.6. All disputes and disagreements arising during the performance by the Parties of obligations under this Agreement are resolved through negotiations. If it is impossible to resolve them, the Parties have the right to seek judicial protection of their interests.

11. Force Majeure Circumstances

11.1. The parties are released from liability for non-performance or improper performance of obligations under the Agreement for the duration of force majeure. Force majeure means extraordinary and insurmountable circumstances under given conditions that prevent the Parties from fulfilling their obligations under this Agreement. These include natural phenomena (earthquakes, floods, etc.), circumstances of public life (military actions, states of emergency, major strikes, epidemics, etc.), prohibitive measures of state bodies (prohibition of transportation, currency restrictions, international trade sanctions, etc.). During this time, the Parties have no mutual claims, and each Party assumes its own risk of the consequences of force majeure circumstances.

11.2. The Online Store has the right to unilaterally cancel an order if its price is lower than the established recommended retail price set by the manufacturer.

11.3. The Online Store has the right to unilaterally cancel an order in case of unavailability of goods.

11.4. The Online Store has the right to unilaterally cancel an order placed based on an erroneously indicated price, as well as offer the Buyer to place an order at the correct price.

11.5. In case of order cancellation due to a technical error, the Online Store notifies the Buyer and returns the paid amount in full in accordance with Article 1102 of the Civil Code of the Russian Federation.

12. Term of the Offer Agreement

12.1. This Agreement enters into force from the moment of contacting the Online Store www.avvaken.ru and placing an order, and ends upon full performance of obligations by the Parties.