This document is an English translation for informational purposes only. In case of any discrepancies or conflicts between the English and Russian versions, the Russian version shall prevail and be considered the official legal document.
Payment
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Taxes and Duties
Customs fees and import taxes are not included in the product price.
Duty-free import rules and thresholds depend on the recipient's country. If the established limits are exceeded, the buyer is responsible for paying duties and taxes upon receiving the order.
Product Returns
You may return or exchange a product within 14 days of receipt, provided it has not been used, and the appearance, completeness, and original packaging are preserved.
Return of Defective Products
If you receive a product with a defect, please notify us as soon as possible, attaching photo/video evidence of the defect. We will offer an exchange or refund. Return shipping costs for defective products are covered by the store.
How to Process a Return
Contact us:
- Email:
- Phone:
We will provide instructions for shipping the product and the necessary details.
Refund Processing Time
Refunds are processed within 10 business days after receiving and inspecting the returned product.
Loyalty Program
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Legal Information
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Full Name
Rakhmakova Viktoria Aleksandrovna -
INN (Tax ID)
504109746260 -
OGRNIP (State Registration Number)
325508100703771 -
OKTMO (Municipal Territory Code)
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Bank Account
40802810720000844746 -
Bank Name
LLC "Tochka Bank" -
BIC (Bank Identification Code)
044525104 -
Correspondent Account
30101810745374525104